Frequently Asked Questions
Everything you need to know about our heavy-duty solutions.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer a warranty on your tools?
Yes, all Strong Hand Tools products come with a limited 1-year warranty against defects in materials and workmanship to ensure your shop remains productive.
What is your return policy for unused items?
You may return unopened and unused items within 30 days of delivery for a full refund. Please note that the customer is responsible for return shipping costs unless the item arrived damaged.
Are your products compatible with standard welding tables?
Our BuildPro and Siegmund lines are designed for specific hole patterns (16mm and 28mm). Please check the product specifications to ensure compatibility with your existing modular table system.
Do you provide bulk discounts for industrial workshops?
We do offer volume pricing for large-scale industrial orders. Please contact our sales team directly with your requirements to receive a custom quote.
How can I track my shipment?
Once your order has left our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website.